Can't download latest version


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Post Sat Jun 11, 2016 8:56 pm

Can't download latest version

For SOME reason my latest version of Verve disappeared off of my computer!!! So I went to go download it again, but when I do, I get put onto a page that says:

This site can’t be reached
The connection was reset.
Try:
Reloading the page
Checking the connection
Checking the proxy and the firewall

=( Are you updating it, or is something going wrong?
Thank you!! - Mary
Desktop: NVIDIA GeForce GTX 1050 Ti @4GB, Intel Core i7-7700K, 4.20GHz, 16 GB, Win 10
Latop: NVIDIA GeForce GTX 860M @4GB, Intel Core i7-4700HQ, 2.40 GHz, 16 GB, Win 10
Drawing tablet: Huion KAMVAS Pro 13 GT-133 Drawing Monitor w/Tilt Function
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Post Sat Jun 11, 2016 9:17 pm

Re: Can't download latest version

I wonder, if your network over there is getting more aggressive somehow?! It all works just fine here. :shrug:
Possibly your firewall or some virus checker update might have gone completely rogue and lies about what you can't reach a file, just because it's an exe.

I will have to investigate for sure. Thanks for letting me know!
Here to help! :D
System Info: Mac mini, Apple M1, 8 Gb, Sonoma 14.5 - secondary: AMD Radeon RX Vega 10, AMD Ryzen 7 (2.3 Ghz), Windows 11
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Post Sat Jun 11, 2016 9:23 pm

Re: Can't download latest version

Try again, now, I've turned it into a zip archive! Hopefully that works? :geek:
Here to help! :D
System Info: Mac mini, Apple M1, 8 Gb, Sonoma 14.5 - secondary: AMD Radeon RX Vega 10, AMD Ryzen 7 (2.3 Ghz), Windows 11
Taron.de | Twitter | Pinterest | YouTube
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Posts: 94

Joined: Mon Mar 16, 2015 2:33 am

Post Sat Jun 11, 2016 10:23 pm

Re: Can't download latest version

I tried.... Now it gives me the option to save it somewhere, but then it says "Failed - Network error" D=
Let me restart my computer and give it another go and I'll let you know. (It'll be a little bit)
Desktop: NVIDIA GeForce GTX 1050 Ti @4GB, Intel Core i7-7700K, 4.20GHz, 16 GB, Win 10
Latop: NVIDIA GeForce GTX 860M @4GB, Intel Core i7-4700HQ, 2.40 GHz, 16 GB, Win 10
Drawing tablet: Huion KAMVAS Pro 13 GT-133 Drawing Monitor w/Tilt Function
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Posts: 94

Joined: Mon Mar 16, 2015 2:33 am

Post Sun Jun 12, 2016 12:25 am

Re: Can't download latest version

OK!!! It was my virus checker. Never had that issue before, but I disabled it and it was able to download. Sorry, I should have checked that first.
Desktop: NVIDIA GeForce GTX 1050 Ti @4GB, Intel Core i7-7700K, 4.20GHz, 16 GB, Win 10
Latop: NVIDIA GeForce GTX 860M @4GB, Intel Core i7-4700HQ, 2.40 GHz, 16 GB, Win 10
Drawing tablet: Huion KAMVAS Pro 13 GT-133 Drawing Monitor w/Tilt Function
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Joined: Sun Nov 10, 2013 1:38 pm

Post Sun Jun 12, 2016 4:41 am

Re: Can't download latest version

Can you believe the outrage?! How dare they have it say "Network Error"!? Honestly...upsetting.
Thank you for bringing this kind of wickedness to light, Mary! Nothing to apologize for! :ob
Here to help! :D
System Info: Mac mini, Apple M1, 8 Gb, Sonoma 14.5 - secondary: AMD Radeon RX Vega 10, AMD Ryzen 7 (2.3 Ghz), Windows 11
Taron.de | Twitter | Pinterest | YouTube
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Posts: 94

Joined: Mon Mar 16, 2015 2:33 am

Post Sun Jun 12, 2016 5:12 am

Re: Can't download latest version

OK... bad news.

My virus software (Avast) is DELETING Verve EVERY time they are running at the same time. It doesn't ask me at all, it just deletes it. I can see the icon, but if Avast is running and I click it, the icon disappears and I get a popup like this:

Verve-error.JPG
Verve-error.JPG (25.53 KiB) Viewed 18296 times


And if I try to unzip Verve again while Avast is running: It automatically deletes it again, without even letting me click on it. =(

*sigh*.... I don't know what is going on. Avast has never auto-deleted anything!
Desktop: NVIDIA GeForce GTX 1050 Ti @4GB, Intel Core i7-7700K, 4.20GHz, 16 GB, Win 10
Latop: NVIDIA GeForce GTX 860M @4GB, Intel Core i7-4700HQ, 2.40 GHz, 16 GB, Win 10
Drawing tablet: Huion KAMVAS Pro 13 GT-133 Drawing Monitor w/Tilt Function
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Joined: Sun Nov 10, 2013 1:38 pm

Post Sun Jun 12, 2016 6:12 am

Re: Can't download latest version

I googled it and found this forum:
https://forum.avast.com/index.php?topic=123620.0

This is about whitelisting a file on Avast. I hope it helps. :geek:

Google itself spits out this:
Open Avast Free Antivirus, then click "Antivirus" followed by "Settings." You can paste the file paths you copied in the “File path” field where you see “(enter file path).” Click “Add” and the program will be excluded from all of Avast's protection shields, including virus scanning.
Here to help! :D
System Info: Mac mini, Apple M1, 8 Gb, Sonoma 14.5 - secondary: AMD Radeon RX Vega 10, AMD Ryzen 7 (2.3 Ghz), Windows 11
Taron.de | Twitter | Pinterest | YouTube
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Posts: 94

Joined: Mon Mar 16, 2015 2:33 am

Post Sun Jun 12, 2016 7:40 am

Re: Can't download latest version

Omg thank you!! I'll try that out tomorrow. I tried googling it, but couldn't find anything. Must have been searching the wrong words. Lol
Desktop: NVIDIA GeForce GTX 1050 Ti @4GB, Intel Core i7-7700K, 4.20GHz, 16 GB, Win 10
Latop: NVIDIA GeForce GTX 860M @4GB, Intel Core i7-4700HQ, 2.40 GHz, 16 GB, Win 10
Drawing tablet: Huion KAMVAS Pro 13 GT-133 Drawing Monitor w/Tilt Function
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Posts: 7430

Joined: Sun Nov 10, 2013 1:38 pm

Post Sun Jun 12, 2016 7:55 am

Re: Can't download latest version

Yeah, it can be rough, if you don't know some of the keywords. "Whitelist" is important! :geek:
Here to help! :D
System Info: Mac mini, Apple M1, 8 Gb, Sonoma 14.5 - secondary: AMD Radeon RX Vega 10, AMD Ryzen 7 (2.3 Ghz), Windows 11
Taron.de | Twitter | Pinterest | YouTube
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